1. Introduction
VCourseorg Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vcourse.org, use our mobile application, or enroll in our courses (collectively, the “Services”).
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information to provide a better learning experience. The categories of data we collect include:
A. Information You Provide Directly
Account Data: Name, email address, password, and profile photo when you create an account.
Profile Data: Job title, biography, social media links, and other information you add to your user profile.
Course Data: Assignments, quizzes, exams, peer-grading feedback, and forum posts.
Identity Verification: Government-issued ID, photos, or biometric data (if required for accredited certificates).
Payment Data: Credit card details and billing address (processed by our secure third-party payment processors; we do not store full credit card numbers).
B. Information Collected Automatically
Usage Data: Pages viewed, time spent on pages, courses started/completed, and clickstream data.
Device Data: IP address, browser type, operating system, and unique device identifiers.
Cookies & Tracking: We use cookies, pixels, and local storage to remember your settings and analyze platform performance.
C. Information from Third Parties
Linked Accounts: If you log in via Google, Facebook, or LinkedIn, we receive basic profile information (name, email, photo) from those providers.
Enterprise/School Links: If you access VCourseorg Group through your employer or university, they may share your registration data with us.
3. How We Use Your Information
We use the data we collect to:
Deliver Education: Provide access to courses, grade assignments, and issue certificates.
User Support: Respond to your inquiries and technical support requests.
Platform Improvement: Analyze user behavior to improve course content and platform functionality.
Security & Fraud Prevention: Detect unauthorized account access and prevent academic dishonesty (e.g., plagiarism detection).
Marketing: Send you updates about new courses or features (only with your consent, which you can withdraw at any time).
4. How We Share Your Information
We do not sell your personal data. We share information only in the following circumstances:
Instructors & Partners: Instructors may see your profile and grades for the courses you take with them to facilitate teaching.
Service Providers: We share data with trusted vendors who help us operate (e.g., AWS for hosting, Stripe for payments, Zoom for live sessions).
Employers/Sponsors: If your company or school pays for your subscription, we may share your progress and completion data with them.
Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety of our users.
5. Your Rights & Choices
Depending on your location, you may have specific rights regarding your data:
General Rights
Access & Correction: You can view and edit your profile data directly in your account settings.
Opt-Out: You can unsubscribe from marketing emails via the “Unsubscribe” link in any email.
GDPR (European Economic Area & UK)
If you are located in the EEA or UK, you have the right to:
Request a copy of your personal data.
Request deletion of your data (“Right to be Forgotten”).
Object to the processing of your data.
Lodge a complaint with a local supervisory authority.
CCPA (California Residents)
If you are a California resident, you have the right to:
Request disclosure of the categories and specific pieces of personal information collected.
Request deletion of your personal information.
Do Not Sell My Info: Although we do not sell data for money, you may opt out of data sharing for cross-context behavioral advertising.
To exercise these rights, please contact us at: [email protected]
6. Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. This includes encryption (SSL/TLS) during data transmission and secure storage on industry-standard servers. However, no electronic transmission is 100% secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.
8. International Data Transfers
VCourseorg Group operates globally. Your information may be transferred to, stored, and processed in countries other than your own, including the United States. We rely on appropriate legal mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO):
VCourseorg Group
Email: [email protected]